Building lifetime relationships

Last year I was delighted to record a call with Lisa Sargent of Lisa Sargent Communications on the topic of donor retention and penning the perfect thank you letter.  Join us for this 30-minute call to learn:

  • The Two Biggest Mistakes You Can Make in a Thank You Letter (besides not sending one!)
  • How Your First Communication with a Donor Following a Gift Sets the Stage for Future Gifts
  • Why You Need to Change Your Thank You Letters and How Often (and why you should include a P.S.)

LisaSargent (double click to listen)

Read a transcript of the call by downloading my “Creating Lifetime Donors” report for free.