#smnpchat

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2012-11-02 to 2012-11-02
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@PamelaGrow: Always insightful from @AgitatorEditors Who Are The Nonvoters? http://t.co/13gdRGo3 #nonprofit #smNPchat



@fundraisinisfun: NPO tweeps: Today’s #smNPchat 12pm EST | Warning: Lost Donors Ahead! | Strategies for year-end appeal follow up http://t.co/mgwBk0XY



@sharon_howell: Today’s #smNPchat @ noon EST Warning: Lost Donors Ahead! Strategies for year-end appeal follow up http://t.co/2Nk1IHxC



@mcahalane: Don't miss it! Today’s #smNPchat @noon EST | Warning: Lost Donors Ahead! | Strategies for year-end appeal follow up http://t.co/CUQxBPKf



@Indy_Mode: RT @mcahalane: Don't miss it! Today’s #smNPchat @noon EST | Warning: Lost Donors Ahead! | Strategies for year-end appeal follow up http://t.co/CUQxBPKf



@joewaters: Today’s #smNPchat @noon EST | Warning: Lost Donors Ahead! | Strategies for year-end appeal follow up http://t.co/mthAyGxV



@PamelaGrow: Today’s #smNPchat @noon EST | Warning: Lost Donors Ahead! | Strategies for year-end appeal follow up http://t.co/stE3bRTi



@whatgives: RT @joewaters: Today’s #smNPchat @noon EST | Warning: Lost Donors Ahead! | Strategies for year-end appeal follow up http://t.co/mthAyGxV



@nimbyist: Today’s #smNPchat @ noon EST | Warning: Lost Donors Ahead! | Strategies for year-end appeal follow up http://t.co/HcNSWcGY



@johnhaydon: Today’s #smNPchat @noon EST -> Strategies for year-end appeal follow up http://t.co/OOG3dr3d



@NGOBuzz: Today’s #smNPchat EST -> http://t.co/zyXbE3LU Strategies for year-end appeal follow up



@FundraiserBeth: I'll be at #smNPchat today - will you? Topic: Strategies for year-end appeal follow-up. 9a PDT | http://t.co/PA7H3iyp



@JenniferLSpies: RT @nimbyist: Today’s #smNPchat @ noon EST | Warning: Lost Donors Ahead! | Strategies for year-end appeal follow up http://t.co/HcNSWcGY



@PamelaGrow: While you're working on your year-end appeal, have you thought about how you'll keep those donors? Today's #smnpchat at noon.



@michalserwinski: RT @johnhaydon: Today’s #smNPchat @noon EST -> Strategies for year-end appeal follow up http://t.co/Ms6aUYma



@PamelaGrow: Today’s #smNPchat @noon EST | Warning: Lost Donors Ahead! | Strategies for year-end appeal follow up http://t.co/iRoSpqZD



@amysept: Today’s #smNPchat @ noon EST | Warning: Lost Donors Ahead! | Strategies for year-end appeal follow up http://t.co/cUCVexu0



@ConceptLink: RT @PamelaGrow Today’s #smNPchat @noon EST | Warning: Lost Donors Ahead! | Strategies for year-end appeal follow up http://t.co/CWN8fqFp



@johnlepp: Today’s #smNPchat @noon EST | Warning: Lost Donors Ahead! | Strategies for year-end appeal follow up http://t.co/0onf56Hl



@joannefritz: Remember #smNPchat today! @noon EST Strategies for year-end appeal http://t.co/r1K0m2id #nonprofit



@Communic8nHowe: RT @amysept: Today’s #smNPchat @ noon EST | Warning: Lost Donors Ahead! | Strategies for year-end appeal follow up http://t.co/uCSUh2Ke



@PamelaGrow: Swipe files: the savvy fundraiser's best kept secret! http://t.co/Kglv4Knd #fundraising #smNPchat



@PamelaGrow: Today’s #smNPchat @noon EST | Warning: Lost Donors Ahead! | Strategies for year-end appeal follow up http://t.co/shCufJ16



@JunoConsult: So sorry to miss #smnpchat after all my schedule confusion! Last minute client meeting. See you all next time!



@PamelaGrow: @JunoConsult Dang! We will miss you! #smnpchat



@PamelaGrow: Starting in 10.... #smnpchat



@FundraiserBeth: Happy to join in the convo today! #smNPchat



@johnlepp: just you and me! RT @FundraiserBeth: Happy to join in the convo today! #smNPchat



@nimbyist: Just grabbing my lunch so I can participate in today's #smNPchat - starting now!



@johnlepp: @FundraiserBeth well so far... lol... #smnpchat



@LWClay: Checking in - very glad it is Friday and tweet chat with the peeps! #smNPchat



@ScarnatoNow: I'm new to this chat but will be joining today #smnpchat



@PamelaGrow: Hi everybody and welcome to #smNPchat, fundraising and marketing for small shop fundraisers! Thanks for joining us today. #smnpchat



@nimbyist: Dear followers: Tweet volume will be higher over the next hour as I participate in #smNPchat. Please feel free to join in the discussion!



@MKCREATIVEteam: RT @PamelaGrow: Hi everybody and welcome to #smNPchat, fundraising and marketing for small shop fundraisers! Thanks for joining us today. #smnpchat



@JenniferLSpies: Excited to join in the conversation today, hopefully I'll be able to stay the whole time! #smnpchat



@NonprofitMkg360: RT @PamelaGrow: Hi everybody and welcome to #smNPchat, fundraising and marketing for small shop fundraisers! Thanks for joining us today. #smnpchat



@PamelaGrow: @LWClay So glad to see you here, Leslie. I know that YOU've got a lot to share. #smnpchat



@LWClay: @ScarnatoNow Welcome. This is a GREAT chat - you will always walk away with at least one little nugget of info! #smNPchat






@FundraiserBeth: Leslie, John, Amy, Pamela.... and Hayden! yay!n #smNPchat



@PamelaGrow: @johnlepp Yay! Our favorite, John Lepp - thanks for joining us John. Seems like it's been ages. #smnpchat






@nimbyist: @AnneHarding91 Great to have a new person here - welcome!! #smNPchat






@johnlepp: @PamelaGrow it has been a while but im happy to join in today! #smnpchat






@nimbyist: @ScarnatoNow Welcome, Hayden! Always great to have new people join us :-) #smNPchat



@LWClay: @AnneHarding91 Welcome aboard! and @PamelaGrow - my grade school teachers always said the same thing. LOL #smNPchat



@GPtekkie: Following along today - Fridays are thank you letter days - writing letters that include cheques to charities our appeal supports #smnpchat



@johnlepp: @nimbyist thanks for joining today amy! #smnpchat






@michalserwinski: Joining for the first time too RT @AnneHarding91: New to the conversation; interested to hear the discussion today. n #smNPchat



@JenniferLSpies: @PamelaGrow Thanks, glad I'm able to join in. It's been a while. #smnpchat



@PamelaGrow: @AnneHarding91 Glad you could join us Anne. Welcome. #smnpchat



@nimbyist: @GPtekkie Whoo, glad to have you here! Like that you have thank you letter days. #smNPchat






@nimbyist: @johnlepp Glad to be here, it's been a while. I've been feeling out of touch! #smNPchat



@PamelaGrow: Let's all take a quick minute to introduce ourselves - and share what you're working on right now. #smnpchat



@GPtekkie: Welcome to @anneHarding91 and @michaelserwinski - just followed you!n #smnpchat



@PamelaGrow: @GPtekkie Ooooh oooh oooh, Christina here too?! This is exciting! #smnpchat



@LWClay: And may EVERY day in December be thank you letter day for all of us because we have so very many year end donations! #smNPchat






@PamelaGrow: I have to apologize. My hard drive crashed 2 weeks ago and life has not been the same. I had not backed up for almost a YEAR. #smnpchat



@nimbyist: RT @PamelaGrow: Let's all take a quick minute to introduce ourselves - and share what you're working on right now. #smnpchat



@PamelaGrow: @michalserwinski Thanks for joining us, Michal. #smnpchat



@PamelaGrow: RT @LWClay: And may EVERY day in December be thank you letter day for all of us because we have so very many year end donations! #smnpchat



@johnlepp: hi everyone! im john - partner at Agents of Good - and we are in the midst of a ton of #donorlove projects #smnpchat



@nimbyist: +1 RT @LWClay: And may EVERY day in Dec be thank you letter day for all of us because we have so very many year end donations! #smNPchat






@LWClay: Leslie Clay from Dallas: wrapping up golf event, prepping for food truck event nxt wk, redrafting my annual appeal #smNPchat



@GPtekkie: @PamelaGrow thanks Pam, blushing :-) #smnpchat



@ConceptLink: #smnpchat Hi all! Friday's project is working on sides for a philanthropy webinar later this month. Happy to be here



@nimbyist: @PamelaGrow Oh no...that PLUS Sandy? Rough spell :-/ #smNPchat



@FundraiserBeth: Pamela! You know better... :( MT @PamelaGrow: My hard drive crashed 2 weeks ago ... I had not backed up for almost a YEAR. #smNPchat



@PamelaGrow: I'm Pamela Grow, founder of the chat and publisher of The Grow Report, a weekly enews for small shop fundraisers. #smnpchat



@JenniferLSpies: I'm Jennifer, online fundraising specialist at @LutherSeminary. Working on #GTMD12, less 2 weeks left. #smnpchat



@sharon_howell: I'm Sharon, it's been a while, but happy to join in today. I'll be in and out. #smnpchat



@LWClay: at is awful!RT @PamelaGrow: I have to apologize. My hard drive crashed 2 weeks ago #smNPchat



@PamelaGrow: @nimbyist Truly. Thankfully no power loss. #smnpchat



@michalserwinski: Thanks a lot! Hello everyone RT @GPtekkie: Welcome to @anneHarding91 and @michaelserwinski - just followed you!n #smnpchat



@FundraiserBeth: Beth... just moved from Seattle (where I was consulting) to Vancouver, BC. #stillunpacking #smNPchat



@ScarnatoNow: Thanks. I am a North Texas journalism student working with some local nonprofits in the DFW area. #smnpchat



@PamelaGrow: @sharon_howell So great to see you Sharon!!! #smnpchat



@greg_a_elliott: RT @johnlepp: hi everyone! im john - partner at Agents of Good - and we are in the midst of a ton of #donorlove projects #smnpchat



@nimbyist: Hi, I'm Amy - a communications pro who helps nonprofit orgs build their reputations online and offline. Also co-moderator of #smNPchat



@michalserwinski: My pleasure! RT @PamelaGrow: @michalserwinski Thanks for joining us, Michal. #smnpchat



@MattBasically: RT @ScarnatoNow: Thanks. I am a North Texas journalism student working with some local nonprofits in the DFW area. #smnpchat



@GAgives: Hey everyone! We are excited to be in the discussion today. We are starting a new initiative to help all NP's in GA #smNPchat



@LWClay: @ScarnatoNow dude! Finally another Texan in the midst! LOL #smNPchat



@nimbyist: @JenniferLSpies @sharon_howell Hello, so great to see both of you! #smNPchat



@PamelaGrow: @FundraiserBeth That's very cool. How do you like it? I may be next if this election doesn't go right ;) #smnpchat



@johnlepp: great crowd of people today! hi everyone! #smnpchat



@PamelaGrow: @LWClay I know, we needed one! #smnpchat



@nimbyist: @johnlepp I heart #donorlove projects. Always like to see what you folks are up to! #smNPchat



@LWClay: @MattBasically and another Texan....Yee haw! #smNPchat



@FundraiserBeth: @PamelaGrow I lived here before... I love Vancouver. Def have a room for visiting Tweeps! #smNPchat



@johnlepp: @nimbyist and we've been crap at sharing!!! but hope to do that soon! #smnpchat






@ScarnatoNow: @AnneHarding91 I sure am. Great program here at UNT. #smnpchat



@LWClay: @PamelaGrow and now there are 3 of us! @MattBasically and @ScarnatoNow #smNPchat



@nimbyist: I smell tweetup, haha! RT @FundraiserBeth: ...I love Vancouver. Def have a room for visiting Tweeps! #smNPchat



@PamelaGrow: Q 1: are you familiar with the latest stats on donor attrition? http://t.co/bniSrGU9 What do nonprofits need to do better? #smnpchat



@FundraiserDan: Hi everyone! Dan here! I am the Director of Development at Opera Colorado! Nice to meet y'all! #smnpchat



@michalserwinski: RT @johnlepp: great crowd of people today! hi everyone! #smnpchat



@FundraiserBeth: @nimbyist Def! We had a great nonprofit tweet-up called #NPFace each mo in Seattle. Great way to share IRL #smNPchat



@nimbyist: Read this harsh stat yesterday: "Every 100 donors gained in 2011 was offset by 107 in lost donors through attrition" #smNPchat



@mcahalane: <huff, huff, huff> Sorry I'm late! #smNPchat



@sharon_howell: RT @PamelaGrow: Q 1: r u familiar with the latest stats on donor attrition? http://t.co/yePSzgL9 What do np's need to do better? #smnpchat



@PamelaGrow: @FundraiserDan Great to see you Dan! #smnpchat



@chrisj1914: Sorry for being late to the party but this is Chris from Gainesville, FL...I'm in the house #smNPchat



@johnlepp: time and time again we see orgs that spend no time or energy on how to thank their donors better #smnpchat



@LWClay: A1: I take a simple view - if you ignore yr donors, they will go away....keep in touch...several ways.takes time, but it pays off #smNPchat



@PamelaGrow: @mcahalane Mary! How awesome to see you! #smnpchat



@nimbyist: More #donorlove needed... #smNPchat



@PamelaGrow: @chrisj1914 Hey Chris, so glad you could join us! #smnpchat



@PamelaGrow: RT @johnlepp: time and time again we see orgs that spend no time or energy on how to thank their donors better #smnpchat



@nimbyist: @chrisj1914 You're just in time :-) Glad to have you here! #smNPchat






@johnlepp: amen! RT @nimbyist: More #donorlove needed... #smNPchat



@GPtekkie: RT @johnlepp: time and time again we see orgs that spend no time or energy on how to thank their donors better #smnpchat



@nimbyist: @mcahalane Hehehe. Welcome :-) #smNPchat



@JenniferLSpies: Agreed MT @LWClay: A1: I take a simple view - if you ignore yr donors, they will go away....keep in touch...several ways #smnpchat



@FundraiserBeth: Or at all in a timely way... RT @johnlepp: time & time again we see orgs that spend no time/energy on how to thank donors better #smNPchat



@PamelaGrow: RT @nimbyist Read this harsh stat yesterday: "Every 100 donors gained in 2011 was offset by 107 in lost donors through attrition" #smNPchat



@LWClay: In fact, I am drafting a followup ltr 2day 4 a group of donors. Here is what your support has done. No ask in the ltr,just info #smNPchat



@chrisj1914: A1-I don't have any empirical evidence, but NPOs need 2 collaborate more, promote transparency, & communicate their solutions well #smNPchat



@FundraiserDan: @nimbyist Our numbers were a little better. Stopped the bleeding with lapsed donros from 605 to 200. Quite the effort! #smNPchat



@GPtekkie: Instead of hustling for "acquisitions" right now, I'm working on fall TY efforts and spring TY campaign (w @johnlepp) #donorlove #smnpchat



@mcahalane: Oh boy, the gang's all here - cool! #smNPchat



@michalserwinski: I work as a fundraiser at @DymTeam nonprofit org from Poland. Great to learn from you! #smnpchat



@ChristynaLewis: @laura_e_burns Check out #smnpchat! You have a lot to contribute to this community. <happening now>



@mcahalane: I agree w/ other on attrition: care for donors or they'll go away. #smNPchat



@nimbyist: A1: Connect directly w/ donors, especially those who've contribute major gifts or represented in big events #smNPchat



@johnlepp: A1: do simple but extraordinary things like Ann - http://t.co/GsdyvQkC #smnpchat



@sharon_howell: RT @nimbyist: A1: Connect directly w/ donors, especially those whove contribute major gifts or represented in big events #smnpchat



@LWClay: Kind of like your teeth - only brush the ones you plan on keeping! #smNPchat



@GPtekkie: Fave practise? I pull list of donors weekly, spend 30 min at end of each day phoning to say "thanks" - covered 65/90 in a week. #smnpchat



@FundraiserDan: @PamelaGrow Thanks Pamela ! Ditto! Stoked to be here! #smNPchat



@nimbyist: A1: I know someone who climbed a mountain for org, was very disappointed org didn't try to stay connected after. #smNPchat



@mcahalane: @LWClay I've done "just thanks" letters - ppl appreciated so much they called to thank us! #smNPchat



@PamelaGrow: @LWClay Good going Leslie. In my direct mail class that just ended I advised getting the followup in place now. #smnpchat



@GPtekkie: RT @johnlepp: A1: do simple but extraordinary things like Ann - http://t.co/OSdCWstD #smnpchat



@mcahalane: @GPtekkie You're a dialing diva. #smNPchat



@PamelaGrow: @GPtekkie I heart you Christina! (RT not working). #smnpchat



@PamelaGrow: RT @GPtekkie: RT @johnlepp: A1: do simple but extraordinary things like Ann - http://t.co/sdQ5CasI #smnpchat



@nimbyist: Love this >> RT @johnlepp: A1: do simple but extraordinary things like Ann - http://t.co/TiSK2F1p #smNPchat



@GPtekkie: Right now? Asking grantee to think about how they can share impact of this year's grant with our donors next yr right in ltr. #smnpchat



@JenniferLSpies: @GPtekkie We have a group of students who do thank you calls to donors, great way for students to share their story #smnpchat



@LWClay: @mcahalane ditto - had 1 donor say she was sending my ltr to another NP she supports 2 show them what they should be doing. LOL #smNPchat



@johnlepp: <3 RT @JenniferLSpies: We have a group of students who do thank you calls to donors, great way for students to share their story #smnpchat



@sharon_howell: RT @JenniferLSpies: @GPtekkie We have a group of students who do thank you calls to donors, great way for students to share story #smnpchat






@mcahalane: RT @nimbyist: Love this >> RT @johnlepp: A1: do simple but extraordinary things like Ann - http://t.co/kQvsZPZL #smNPchat



@FundraiserDan: A1. Been here 1.5 years and began an attrition effort. Each name on my wall (lists). Each donor is told how we used their money. #smNPchat



@ConceptLink: #smnpchat Donors don't like to feel like the only time you reach out is when you're asking for something.



@GPtekkie: @JenniferLSpies LOVE!! Excellent! You see, not rocket science. Donors not expecting professional callers. Just genuine and simple #smnpchat



@FundraiserBeth: I love having board members make TY calls... they get to hear the gratitude, donors are surprised & usually delighted. #smNPchat



@mcahalane: @LWClay Love it! That's great. #smNPchat



@GPtekkie: I try to get my fundraising committee members to do thank you calls each year too. #smnpchat



@LWClay: g8t idea! RT @JenniferLSpies: @GPtekkie We have a group of students who do thank you calls to donors #smNPchat



@PamelaGrow: RT @FundraiserDan: A1. Been here 1.5 years& began an attrition effort. Each name on my wall . Each donor is told how we used $ #smnpchat



@FundraiserBeth: No one does! RT @ConceptLink: Donors dont like to feel like the only time you reach out is when youre asking for something. #smNPchat



@nimbyist: So true >> RT @ConceptLink: Donors dont like to feel like the only time you reach out is when youre asking for something. #smNPchat



@mcahalane: Ditto RT @FundraiserBeth: I love having brd make TY calls-they get to hear gratitude, donors are surprised & usually delighted. #smNPchat



@PamelaGrow: @FundraiserBeth That's one of my favorites - board member calls and handwritten notes. #smnpchat



@SAPL: x2 MT @FundraiserBeth I have board members make TY calls they get to hear the gratitude, donors are surprised & usually delighted. #smNPchat



@sharon_howell: MT @FundraiserBeth: I love having board members make TY calls they get to hear gratitude, donors r surprised & usually delighted. #smnpchat



@mcahalane: Board member asked the other day when they could do another thankathon. He loved it. Works both ways - win-win. #smNPchat



@FundraiserDan: A1. We do board Thanks for Giving calls the Thursday before Thanksgiving. Lots of fun and donors LOVE it! #smNPchat






@ScarnatoNow: @ConceptLink So true. Seems lazy and selfish for nonprofits to do. #smnpchat



@johnlepp: RT @mcahalane: Board member asked the other day when they could do another thankathon. He loved it. Works both ways - win-win. #smNPchat






@JenniferLSpies: @LWClay The donors really love it, I've overheard quite a few of the calls and they really enjoy speaking to students #smnpchat



@mcahalane: GR8! RT @FundraiserDan: A1. We do board Thanks for Giving calls the Thursday before Thanksgiving. Lots of fun and donors LOVE it! #smNPchat



@PamelaGrow: You are all sharing amazing suggestions & clearly "get it." Do you have written systems in place for what you're doing? #smnpchat



@GAgives: A:1 Make donors get behind giving to support areas they truly care about in their home, state, or community. #smNPchat



@PamelaGrow: @johnlepp @mcahalane - totally - gratitude is a wonderful thing and it grows. #smnpchat



@JenniferLSpies: @FundraiserDan Great idea to do a special thanking around Thanksgiving! #smnpchat



@SAPL: Popping in to #smNPchat fr Nova Scotia! I hand write notes/cards. Have 14yr donations coord, knows all abt our donors, gives me a heads up!



@JenniferLSpies: RT @GAgives: A:1 Make donors get behind giving to support areas they truly care about in their home, state, or community. #smnpchat



@johnlepp: im not trying to pander my posts - but you can listen to a TY CALL i got: http://t.co/vKhjGOQV #donorlove #smnpchat



@nimbyist: RT @JenniferLSpies: We have a group of students who do thank you calls to donors | RT @GPtekkie LOVE!! ...Just genuine and simple #smNPchat



@mcahalane: @GPtekkie I admire that about you. And it was fun to talk to you, too! #smNPchat



@nimbyist: RT @PamelaGrow: @johnlepp @mcahalane - totally - gratitude is a wonderful thing and it grows. #smnpchat



@ConceptLink: #smnpchat as a donor, I love TYs, but also I like knowing what the #nonprofit is doing w/ my $. np's should articulate that more.



@johnlepp: RT @SAPL: Popping in to #smNPchat fr Nova Scotia! I hand write notes/cards. Have 14yr donations coord, knows all abt our donors, gives me a heads up!






@LWClay: I have a Word doc by mnth that shows what letters get sent to whom & when - otherwise I can't keep it all organized. #smNPchat



@johnlepp: @nimbyist it's just stuff we write about and share! i can't help it!!! #smNPchat



@mcahalane: @johnlepp No, keep it coming! #smNPchat



@nimbyist: +1 x a ton >> RT @ConceptLink: ...also I like knowing what the #nonprofit is doing w/ my $. nps should articulate that more. #smNPchat



@johnlepp: RT @ConceptLink: #smnpchat as a donor, I love TYs, but also I like knowing what the #nonprofit is doing w/ my $. np's should articulate that more.



@JenniferLSpies: @ConceptLink Agreed, being able to connect your gift to a result is a great feeling. #smnpchat



@LWClay: Donors get a TY/receipt ltr handsigned by ED, handwritten note from me, followup ltrs at 4 and 8 months post gift. #smNPchat



@nimbyist: @johnlepp No, I like it! You understand what it's all about. #smNPchat



@PamelaGrow: RT @ConceptLink: as a donor, I love TYs, but also I like knowing what the NPO is doing w/ my $. nps should articulate that more. #smnpchat



@johnlepp: RT @LWClay: Donors get a TY/receipt ltr handsigned by ED, handwritten note from me, followup ltrs at 4 and 8 months post gift. #smNPchat



@PamelaGrow: RT @JenniferLSpies: @ConceptLink Agreed, being able to connect your gift to a result is a great feeling. #smnpchat



@EmmaLewzey: Sending my love to all the amazing and inspiring small shop fundraisers on #smNPchat - sorry I can't join you today!



@mcahalane: RT @ConceptLink: ...also I like knowing what the #nonprofit is doing w/ my $. nps should articulate that more. #smNPchat



@nimbyist: RT @LWClay: Donors get a TY/receipt ltr handsigned by ED, handwritten note from me, followup ltrs at 4 and 8 months post gift. #smNPchat



@ScarnatoNow: @GAgives This seems most important. Donors want to take ownership and become part of something. Nonprofs market tribally. #smnpchat



@johnlepp: :( RT @EmmaLewzey: Sending my love to all the amazing and inspiring small shop fundraisers on #smNPchat - sorry I can't join you today!






@PamelaGrow: How about donor thank you events? Anyone doing those? #smnpchat



@PamelaGrow: RT @LWClay: Donors get a TY/receipt ltr handsigned by ED, handwritten note from me, followup ltrs at 4 and 8 months post gift. #smnpchat



@FundraiserBeth: For major donors, I find connection points around the issues... work we are doing or w/partners & send (USPS or email) #smNPchat



@johnlepp: RT @PamelaGrow: How about donor thank you events? Anyone doing those? #smnpchat



@GPtekkie: Don't forget to share gratitude and impact stories with granting orgs - orgs that thank my donors thru me will win again! #smnpchat



@GAgives: @ConceptLink Is our website successful in showing where your donation has gone? Would love your feedback. http://t.co/8eQUizL8 #smNPchat



@nimbyist: @EmmaLewzey *waves* Maybe next time! Sorry we're missing @JunoConsult, too. #smNPchat



@nimbyist: RT @PamelaGrow: How about donor thank you events? Anyone doing those? #smnpchat



@LWClay: @PamelaGrow We have at least one event/yr 4 mbrs of our Heritage Society. #smNPchat



@GPtekkie: @pamelagrow submitted propoal for spring thank you event yesterday - fingers crossed. #smnpchat



@mcahalane: @PamelaGrow Next Wednesday. (Tho someone published it in a newsletter, too - yikes!) #smNPchat



@sharon_howell: RT @GPtekkie: Dont forget to share gratitude & impact stories w/ granting orgs - orgs that thank my donors thru me will win again! #smnpchat



@GPtekkie: Re: Thank you events, have found that even just the invite can be enough as turnout is often low #smnpchat



@SAPL: Interested in answers - holding my first in two weeks! RT @PamelaGrow: How about donor thank you events? Anyone doing those? #smnpchat



@johnlepp: RT @GPtekkie: Re: Thank you events, have found that even just the invite can be enough as turnout is often low #smnpchat



@FundraiserBeth: I've found it it is easier to have a TY event & connect w/the recipients at ed & arts nps than in human services & hospitals. #smNPchat



@mcahalane: @AnneHarding91 They don't have to be pricey. I find info/acccess more wanted than fancy food, etc. #smNPchat



@GPtekkie: @AnneHarding91 I'm talking "cheap, cheap, cheap" TY event - like homemade date squares, coffee, juice, tea + facetime with CEO #smnpchat



@amysept: Active conversation re donor retention happening RIGHT NOW on #smnpchat until 1 p.m. Great inspiration, opp to share for #nonprofit pros!



@mcahalane: Me too RT @GPtekkie: Re: Thank you events, have found that even just the invite can be enough as turnout is often low #smNPchat



@johnlepp: @GPtekkie true - often being asked is more important than someone actually partaking #smNPchat



@GAgives: @PamelaGrow with the popularity of social media, how about thank you campaigns. Easy and simple to send out to those involved. #smNPchat



@LWClay: u can do things inexpensively & low key RT @AnneHarding91: I hear some criticism about thank you events #smNPchat



@GPtekkie: RT @johnlepp: @GPtekkie true - often being asked is more important than someone actually partaking #smnpchat



@mcahalane: @FundraiserBeth True. Arts = ready made events w/ almost no exp. #smNPchat



@FundraiserBeth: @SAPL Having a client/ student/ etc (or a front-line emp) speak is great, not just the admins of the org #notalkingheads #smNPchat



@nimbyist: RT @GPtekkie: Re: Thank you events, have found that even just the invite can be enough as turnout is often low #smnpchat



@ScarnatoNow: @AnneHarding91 How do you respond to the criticism about spending money on donor events #smnpchat



@GPtekkie: @johnlepp you have example from SCF youtube? RT @GAgives: @PamelaGrow with the popularity of social media, how about TYcampaigns. #smnpchat



@LWClay: Re: TY events. You just need to know your audience (donors) #smNPchat



@mcahalane: @SAPL Having a client/ student/ etc (or a front-line emp) speak is great, not just the admins of the org #notalkingheads #smNPchat



@PamelaGrow: @LWClay @AnneHarding91 I agree - inexpensively & low key. #smnpchat



@nimbyist: re Thank You events for doors >> RT @mcahalane: They dont have to be pricey. I find info/acccess more wanted than fancy food, etc. #smNPchat



@mcahalane: Sorry, @SAPL - that was a RT! #smNPchat



@FundraiserBeth: Great if a donor can host the event & "issue" the invite - whether at her/his home or at the org or another venue (lowers costs) #smNPchat



@PamelaGrow: RT @mcahalane: @SAPL Having a client/ student/ etc (or a front-line emp) speak is great, not just the admins of the org #smnpchat



@nimbyist: Yes! Diff ppl appreciate diff types of recognition. RT @LWClay: Re: TY events. You just need to know your audience (donors) #smNPchat






@michalserwinski: RT @LWClay: Donors get a TY/receipt ltr handsigned by ED, handwritten note from me, followup ltrs at 4 and 8 months post gift. #smNPchat



@johnlepp: @GPtekkie @GAgives @PamelaGrow here is a easy, cheap - amazing way to say thanks from @smallchangefund http://t.co/g0fgwtZk #smNPchat



@nimbyist: (Side note re right recognition for the right person: It's the same for your hard-working volunteers!) #smNPchat



@Jencureton: “@FundraiserBeth: I find board members do need encouraging, but then love making the calls and feed off the energy in the room #smnpchat



@nimbyist: RT @johnlepp: here is a easy, cheap - amazing way to say thanks from @smallchangefund http://t.co/lYXd7CKA #smNPchat



@FundraiserBeth: follow-up for non-attendees can be easy: Call "I missed you at the event! We celebrated (___) and I wanted to tell you about it." #smNPchat



@mcahalane: @johnlepp I love that one. #smNPchat



@SAPL: @FundraiserBeth Love that idea about follow up call! #smNPchat



@GAgives: @johnlepp Very cool, good find. #smNPchat






@nimbyist: @johnlepp Lol - "I wanted one too". @SmallChangeFund is awesome, I still have a TY postcard from them on my wall #smNPchat



@johnlepp: RT @nimbyist: @johnlepp Lol - "I wanted one too". @SmallChangeFund is awesome, I still have a TY postcard from them on my wall #smNPchat



@FundraiserBeth: Exactly! RT @jencureton I find board members need encouraging, but then love making the calls and feed off the energy in the room #smnpchat



@mcahalane: If we agree keeping donors we have is #1, how about acquisitions - what are you doing there this year? #smNPchat



@PamelaGrow: RT @mcahalane: If we agree keeping donors we have is #1, how about acquisitions - what are you doing there this year? #smnpchat



@sharon_howell: RT @mcahalane: If we agree keeping donors we have is #1, how about acquisitions - what are you doing there this year? #smnpchat



@FundraiserDan: Being an #opera company I am totally lucky to have so many opportunities to create awesome thank you events! #smNPchat



@nimbyist: RT @mcahalane: If we agree keeping donors we have is #1, how about acquisitions - what are you doing there this year? #smNPchat



@johnlepp: @mcahalane hate to say it, but if you can't take of the donors you do have, should you be looking for more? #smNPchat



@FundraiserBeth: (Giggle) I like that #1 is a new hashtag... #smNPchat



@mcahalane: @FundraiserDan I'm sure you do! That was the fun part about being at a theater. Or one of the fun parts! #smNPchat



@johnlepp: RT @FundraiserDan: Being an #opera company I am totally lucky to have so many opportunities to create awesome thank you events! #smNPchat



@nimbyist: Ha! >> RT @FundraiserBeth: (Giggle) I like that #1 is a new hashtag... #smNPchat



@sharon_howell: Let's get it trending! #1 RT @FundraiserBeth: (Giggle) I like that #1 is a new hashtag... #smnpchat



@nimbyist: Good Q re balance >> RT @johnlepp: hate to say it, but if you cant take of the donors you do have, should you be looking for more? #smNPchat



@FundraiserBeth: TYs for new donors s/b short, sweet, informative & especially welcoming... "We are so glad you are part of our family!" #OpenArms #smNPchat



@FundraiserDan: Mary, RE new donors, we set up a donor relations table at all operas and also use #COGivesDay to engage new donors. #smNPchat



@PamelaGrow: @mcahalane I have designed a couple of welcome kit on letter/pass it on packs for clients. http://t.co/tdnDvfJ9 #smnpchat



@mcahalane: @johnlepp That's true. But if you are, then you do need to find new ones. Even crazy-loyal donors move or... #smNPchat



@mcahalane: @nimbyist Pretty funny... #smNPchat



@FundraiserDan: RE new donors we also pass out "tell a friend" remit envelopes for donors to give to non-donors. That really works. #smNPchat



@johnlepp: RT @PamelaGrow: @mcahalane I have designed a couple of welcome kit on letter/pass it on packs for clients. http://t.co/tdnDvfJ9 #smnpchat



@mcahalane: @PamelaGrow Today is link-o-rama... I love it! #smNPchat



@LWClay: My main acquisition effort is getting back the donors that haven't donated in 5 yrs or more. #smNPchat






@PamelaGrow: @johnlepp @mcahalane, I think that you can do both! Check out Ken Burnett's wonderful example. http://t.co/G5hRRcAA #smnpchat



@nimbyist: RT @LWClay: My main acquisition effort is getting back the donors that havent donated in 5 yrs or more. #smNPchat



@FundraiserBeth: Or find new charities to love... :) MT @johnlepp ... you do need to find new ones. Even crazy-loyal donors move or... #smNPchat



@johnlepp: @LWClay do you have a lot of luck reactivating lapsed? do you do it with a survey? #smNPchat



@PamelaGrow: @LWClay Schmart, Leslie, schmart! #smnpchat



@nimbyist: RT @FundraiserDan: RE new donors, we set up a donor relations table at all operas and also use #COGivesDay to engage new donors. #smNPchat



@mcahalane: @LWClay I go there first, too. Always bring some back into the fold. #smNPchat



@sharon_howell: RT @LWClay: My main acquisition effort is getting back the donors that havent donated in 5 yrs or more. #smnpchat



@GAgives: @FundraiserDan How long has #COgivesday been in action and how successful have they been? #smNPchat



@PamelaGrow: RT @AnneHarding91: U cant stop looking for new donors. As @mcahalane says, there will be attrition, no matter what you do. Agreed #smnpchat



@johnlepp: tough keeping up with all the chatter today! WHEW!!! #smnpchat



@LWClay: @johnlepp no survey. Our Heritage Society has been a gr8t boost (sort of an alum society). #smNPchat



@FundraiserBeth: Past donors are "cheaper" to get back, & they loved you once... re-engage. Majors, pick up the phone, personal letter. #smNPchat



@PamelaGrow: You've always got to be in both gratitude and acquisition mode IMO #smnpchat



@ConceptLink: #smNPchat 1 part of donor acquisition is knowing how many lapsed donors you need to make up for. Requires frequent comm. & good records.



@FundraiserDan: @johnlepp @mcahalane Great point John. Once we got the care part taken care of we could put more focus on new donors. #smNPchat






@johnlepp: RT @ConceptLink: #smNPchat 1 part of donor acquisition is knowing how many lapsed donors you need to make up for. Requires frequent comm. & good records.



@GPtekkie: hahaha, right now, I'm even thanking the "lapsed" donors - going group to group and saying TY no matter if they met goal or not! #smnpchat



@LWClay: & sending info b4 ever asking. Wish I had a one fix formula, but it is lots of things put together. #smNPchat



@sharon_howell: MT @ConceptLink: 1 part of dnr acq is knowing how many lapsed donors you need to make up . Requires frequent comm. & good records. #smnpchat



@mcahalane: And donors lapse for all sorts of reasons - not necessarily about you. Might just need to remember why they gave to come back. #smNPchat



@PamelaGrow: RT @FundraiserBeth Past donors r "cheaper" 2 get back, & they loved you once... re-engage. Pick up the phone, personal letter. #smnpchat



@LWClay: Unfortunately there will always be donors you will never get back & it isn't even anything you did or didn't do. #smNPchat



@PamelaGrow: @GPtekkie Brilliant Christina. That's just what I would do. #smnpchat



@nimbyist: @LWClay True - it may just be competing priorities, or things change in their lives. #smNPchat



@sharon_howell: MT @mcahalane: donors lapse for all sorts of reasons, not necessarily about you. just need to remember why they gave to come back. #smnpchat



@michalserwinski: RT @AnneHarding91: You can't stop looking for new donors. As @mcahalane says, there will be attrition, no matter what you do. #smNPchat



@FundraiserBeth: Recap: #1 thing to do is to care well for current donors: connect, thank, repeat. Revisit lapsed w/kind words. Be shiny for new. #smNPchat



@nimbyist: RT @ConceptLink: #smNPchat 1 part of donor acquisition is knowing how many lapsed donors you need to make up for. Requires frequent comm. & good records.



@advsol: Great discussion on #smNPchat right now, on why taking the time to thank your donors is crucial.



@johnlepp: @FundraiserBeth nice recap! #nutshellqueen #smNPchat






@johnlepp: RT @advsol: Great discussion on #smNPchat right now, on why taking the time to thank your donors is crucial.






@PamelaGrow: RT @advsol: Great discussion on #smNPchat right now, on why taking the time to thank your donors is crucial. #smnpchat



@FundraiserBeth: SO true! MT @ConceptLink: 1 part of donor acq is knowing # of lapsed donors you need to make up for. #smNPchat



@nimbyist: @FundraiserBeth Nice recap, I like "Shiny for new". Always put best foot forward. #smNPchat



@johnlepp: ALWAYS ALWAYS! Everywhere! RT @nimbyist: @FundraiserBeth Nice recap, I like "Shiny for new". Always put best foot forward. #smNPchat



@PamelaGrow: RT @FundraiserBeth: SO true! MT @ConceptLink: 1 part of donor acq is knowing # of lapsed donors you need to make up for. #smnpchat



@paolabernalf: RT @PamelaGrow: RT @advsol: Great discussion on #smNPchat right now, on why taking the time to thank your donors is crucial. #smnpchat



@FundraiserBeth: And there are two # to keep in mind: # of donors to replace and the $ to replace. #DashboardImperative #smNPchat



@GAgives: Adding a scrolling TY section to your website is a good way to show graditude to donors. #smNPchat



@PamelaGrow: You all clearly get it. Why do the overall stats not improve? I don't get it! #smnpchat



@johnlepp: good idea! RT @GAgives: Adding a scrolling TY section to your website is a good way to show graditude to donors. #smNPchat



@FundraiserBeth: I <3 #smNPchat! #1 #smNPchat



@mcahalane: RT @FundraiserBeth: And there are two # to keep in mind: # of donors to replace and the $ to replace. #DashboardImperative #smNPchat



@johnlepp: @GAgives well it's a good idea if privacy isn't a concern! #smNPchat



@PamelaGrow: RT @johnlepp: good idea! RT @GAgives: Adding a scrolling TY section to your website is a good way to show graditude to donors. #smnpchat



@mcahalane: @PamelaGrow Judging frm my mailbox at home, lots still DON'T get it. #sad #smNPchat



@PamelaGrow: @GAgives Oooh...is there an example on your site? #smnpchat



@FundraiserBeth: @PamelaGrow Often we KNOW what to do, but there are fires to fight, board/staff on a tangent, slackers who don't but donors first. #smNPchat



@nimbyist: @johnlepp @GAgives with online donations, there's often a nickname/anonymous choice. Could try to incorporate that... #smNPchat



@PamelaGrow: @FundraiserBeth That's why we have to make gratitude a daily habit - before anything else. IMO. #smnpchat



@PamelaGrow: RT @mcahalane: @PamelaGrow Judging frm my mailbox at home, lots still DONT get it. #sad Same here :( #smnpchat



@sharon_howell: YES! RT @PamelaGrow: @FundraiserBeth Thats why we have to make gratitude a daily habit - before anything else. IMO. #smnpchat



@nimbyist: @mcahalane Some of the DM I get actually irritates me...not in a prompt-a-donation sort of way! #smNPchat



@johnlepp: RT @PamelaGrow: @FundraiserBeth That's why we have to make gratitude a daily habit - before anything else. IMO. #smnpchat



@FundraiserBeth: Yes! For what we have, for what we facilitate. RT @PamelaGrow: Thats why we have to make gratitude a daily habit - IMO. #smNPchat



@nimbyist: RT @PamelaGrow: we have to make gratitude a daily habit - before anything else. IMO. #smNPchat



@GAgives: @PamelaGrow yes there is. On the home page. More of a recognition, but all the same. http://t.co/8eQUizL8 #smNPchat



@LWClay: I donated to one NP, took 2 mnths 2 get a form TY ltr. Another was a mnth. #smNPchat



@mcahalane: @nimbyist Oh me too. Family wonders what's wrong w/ me shaking my head and muttering at the mail. #smNPchat



@nimbyist: RT @FundraiserBeth: I <3 #smNPchat! #1 #smNPchat



@PamelaGrow: RT @nimbyist: @mcahalane I hear you. I've got a brand new collection. Gah. #smnpchat



@mcahalane: @LWClay not excusable. #smNPchat



@nimbyist: Scrolling donor TY example >> RT @GAgives: On the home page. More of a recognition, but all the same. http://t.co/6NRuMK27 #smNPchat



@nimbyist: @mcahalane Lol! Mine usually have to hear all about it ;-) #smNPchat



@FundraiserBeth: Charities should have an "overhead" day, when COSTS of the org were finally covered...whether the 100th or 200th day of the year. #smNPchat






@FundraiserBeth: Suddenly, the whole org might fully understand how important those giving really are to getting the work done. #smNPchat



@SAPL: I keep a file of all DM/TY/Appeals, etc I get at home, in office to remind me of good, bad & ugly #smnpchat



@johnlepp: RT @SAPL: I keep a file of all DM/TY/Appeals, etc I get at home, in office to remind me of good, bad & ugly #smnpchat



@nimbyist: RT @FundraiserBeth: Suddenly, the whole org might fully understand how important those giving really are to getting the work done. #smNPchat



@mcahalane: @FundraiserBeth Hoping it's not December 30th, lol... #smNPchat



@sharon_howell: Not good. RT @LWClay: I donated to one NP, took 2 mnths 2 get a form TY ltr. Another was a mnth. #smnpchat



@PamelaGrow: RT @FundraiserBeth Charities should have an "overhead" day, when COSTS of the org were finally covered... #smNPchat #smnpchat



@FundraiserBeth: @SAPL Me too! And you should check out the box of @johnlepp from his mom-in-law. #smNPchat






@johnlepp: @SAPL i get ALL of my MIL's mail - it is a horrible, horrible sight. very sad. very little #donorlove #smNPchat



@mcahalane: @FundraiserBeth Instead of a necessary evil... #smNPchat



@nimbyist: I've started one, too (mostly for msging) RT @SAPL: I keep a file of all DM/TY/Appeals, etc I get to remind me of good, bad & ugly #smNPchat



@FundraiserBeth: @mcahalane But we know how much giving happens at the EOY! #smNPchat



@PamelaGrow: @johnlepp Me too John. Sad to say it's mostly ugly :( #smnpchat



@nimbyist: @JohnLepp love that you have it...but mostly that @FundraiserBeth mentioned it first, haha! #smNPchat



@FundraiserBeth: @johnlepp Send the link. I cannot find the latest blog, which was sad/funny #smNPchat



@PamelaGrow: Great chat today! What was your takeaway? #smnpchat



@FundraiserBeth: @nimbyist John confessed to me he cannot multi-task. I have been DM-ing him to drive him crazy. #smNPchat



@LWClay: Great chat all and (considering my biz, I have to say it) Happy National Adoption Month! #smNPchat



@mcahalane: RT @nimbyist: @JohnLepp love that you have it...but mostly that @FundraiserBeth mentioned it first, haha! #smNPchat









@nimbyist: Today's takeaways/reminders: Take good care of existing supporters, stay shiny for the new ones. #smNPchat






@ConceptLink: RT @nimbyist: Today's takeaways/reminders: Take good care of existing supporters, stay shiny for the new ones. #smNPchat



@PamelaGrow: I am so so so eternally grateful for all of YOU! Thank you for being here today and sharing. #smnpchat



@FundraiserBeth: Yep! RT @nimbyist: Todays takeaways/reminders: Take good care of existing supporters, stay shiny for the new ones. #smNPchat



@johnlepp: RT @PamelaGrow: I am so so so eternally grateful for all of YOU! Thank you for being here today and sharing. #smnpchat



@SAPL: Love it! RT @nimbyist: Today's takeaways/reminders: Take good care of existing supporters, stay shiny for the new ones. #smNPchat



@nimbyist: :-) RT @PamelaGrow: I am so so so eternally grateful for all of YOU! Thank you for being here today and sharing. #smNPchat



@mcahalane: Same here! RT @PamelaGrow: I am so so so eternally grateful for all of YOU! Thank you for being here today and sharing. #smNPchat



@LWClay: today's takeaway - gratitude is the attitude, let others know it. Say TY, repeat, repeat,and repeat again. n #smNPchat



@johnlepp: RT @LWClay: today's takeaway - gratitude is the attitude, let others know it. Say TY, repeat, repeat,and repeat again. n #smNPchat



@michalserwinski: RT @FundraiserBeth I love having board members make TY calls They get to hear the gratitude donors are surprised&usually delighted #smNPchat



@mcahalane: That "stay shiny" has Anchorman running in my brain now. :) #smNPchat



@PamelaGrow: RT @LWClay: todays takeaway - gratitude is the attitude, let others know it. Say TY, repeat, repeat,and repeat again. #smnpchat



@nimbyist: Much #gratitude from me for the #smNPchat crowd: I always feel more energized and inspired after our convos!



@GAgives: RT @LWClay: today's takeaway - gratitude is the attitude, let others know it. Say TY, repeat, repeat,and repeat again. n #smNPchat



@LWClay: Treat yr donors as you would a friend - keep in touch. #smNPchat



@nimbyist: RT @LWClay: today's takeaway - gratitude is the attitude, let others know it. Say TY, repeat, repeat,and repeat again. n #smNPchat



@PamelaGrow: @michalserwinski @FundraiserBeth - not only that, it's a great 1st step into doing MORE. #smnpchat



@PamelaGrow: RT @nimbyist: Much #gratitude from me for the #smNPchat crowd: I always feel more energized and inspired after our convos! #smnpchat






@dalvesw: RT @advsol: Great discussion on #smNPchat right now, on why taking the time to thank your donors is crucial. #fundraising



@johnlepp: thanks @pamelagrow for hosting another wild session of #smnpchat






@PamelaGrow: Wishing ya'all wonderful weekends! #smnpchat



@FundraiserBeth: Ditto! Flying fingers and roving eyes to keep up with it... RT @johnlepp: thanks @pamelagrow for hosting another wild session of #smNPchat



@PamelaGrow: @johnlepp Thanks John. I've learned so much from you. #smnpchat



@nimbyist: @PamelaGrow Love you, too!! <3 #smNPchat



@PamelaGrow: @AnneHarding91 Thanks for coming, Anne! #smnpchat



@nimbyist: I don't think it'd be #smNPchat if it wasn't a little crazy. RT @johnlepp: thanks @pamelagrow for hosting another wild session of #smNPchat



@PamelaGrow: Off to enjoy my hummus and falafal. #smnpchat



@nimbyist: Happy weekend, everybody! #smNPchat



@GAgives: #smNpchat This was fun and informative. Glad we were able to be involved. Hope to join in next week.



@LWClay: off to write thank you notes! have a great weekend everyone. #smNPchat



@FundraiserDan: Y'all have inspired me! I am pumped up! Thank you all so much! #smNPchat And thanks @pamelagrow for hosting! #fundraising



@mcahalane: Don't be jealous, but I'm off to do... data entry. #smNPchat



@michalserwinski: Great discussion, great to take part #smNPchat! Thank you very much for sharing your experiences andt tips! Im really impressed!






@GAgives: #smNPchat next time rather.



@PamelaGrow: @mcahalane ROTFL. Well it's all part of taking care of donors. #smnpchat



@michalserwinski: RT @FundraiserDan: Y'all have inspired me! I am pumped up! Thank you all so much! #smNPchat And thanks @pamelagrow for hosting! #fundraising



@PamelaGrow: @FundraiserDan Cool! We're so glad you joined in today. #smnpchat



@nimbyist: @GAgives Glad you could join in! psst. It's bi-weekly, so watch for promos leading up to Nov 16 :-) #smNPchat



@FundraiserBeth: If your fingers can stand it after this morning. RT @mcahalane: Dont be jealous, but Im off to do... data entry. #smNPchat



@nimbyist: @michalserwinski Glad you could join us!! #smNPchat



@heathernelson12: RT @johnlepp: good idea! RT @GAgives: Adding a scrolling TY section to your website is a good way to show graditude to donors. #smNPchat



@michalserwinski: would be awsome!! RT @PamelaGrow @michalserwinski @FundraiserBeth - not only that, it's a great 1st step into doing MORE. #smnpchat



@michalserwinski: it was a great joy for me! RT @nimbyist: @michalserwinski Glad you could join us!! #smNPchat



@FundraiserBeth: @PamelaGrow @MichaelServinski Yes, give board members a few "easy lobs" & soon they want to be at the heart of the game... #smNPchat



@Markyphillips: Today’s #smNPchat has started -| Warning: Lost Donors Ahead! | Strategies for year-end appeal follow up http://t.co/q2AUEff5



@johnlepp: it's over RT @Markyphillips: Today’s #smNPchat started Warning: Lost Donors Ahead! Strategies for year-end follow up http://t.co/Xg8KGNw3



@michalserwinski: @PamelaGrow @LWClay @FundraiserBeth @nimbyist Thank you for the warm welcome on #smNPchat! Wow! :)



@nelliedeb: RT @PamelaGrow: @FundraiserBeth That's why we have to make gratitude a daily habit - before anything else. IMO. #smnpchat



@sharon_howell: Thanks for following @FundraiserDan great seeing you at #smnpchat this aft!



@CollinsGrp: Important! MT @fundraiserbeth: TYs for new donors s/b short, sweet, & welcoming... "We are so glad you are part of our family!" #smNPchat



@JenniferLSpies: RT @gptekkie LOVE!! Excellent! You see, not rocket science. Donors not expecting professional callers. Just genuine and simple #smnpchat


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