#smNPchat – What IS Donor-Centric Fundraising?

2:04 pm npmaven: RT @PamelaGrow: Today’s #smNPchat on Twitter is on “just what IS donor-centric fundraising?” Noon EST. http://fb.me/KP1Gcc4x
2:06 pm socialchngediva: RT @PamelaGrow: Today’s #smNPchat on Twitter is on “just what IS donor-centric fundraising?” Noon EST. http://fb.me/KP1Gcc4x / @ynpn @ynpndc
2:16 pm AlisonRapping: Today?s #smNPchat is on donor-centric fundraising | Please spread the word http://ow.ly/38Eyy @PamelaGrow – Check it out!
2:17 pm KAPOWinc: Today?s #smNPchat is on donor-centric fundraising | Please spread the word http://ow.ly/38Eyy RT @AlisonRapping @PamelaGrow
2:21 pm mpf2011: RT @AlisonRapping: Today?s #smNPchat is on donor-centric fundraising | Please spread the word http://ow.ly/38Eyy @PamelaGrow – Check it out!
2:46 pm kimberlytso: RT @AlisonRapping: Today?s #smNPchat is on donor-centric fundraising | Please spread the word http://ow.ly/38Eyy @PamelaGrow – Check it out!
2:46 pm snotforprofit: A good topic for you marketing folks – Today?s #smNPchat theme is donor-centric fundraising: http://ow.ly/38MMT
2:48 pm johnlepp: will be a good one RT @snotforprofit: A good topic for you charityfolks – Today?s #smNPchat is donor-centric fundraising: http://ow.ly/38MMT
2:48 pm agentsofgood: will be a good one RT @snotforprofit: A good topic for you charityfolks – Today?s #smNPchat is donor-centric fundraising: http://ow.ly/38MMT
2:49 pm firstthebasics: RT @johnlepp: will be a good one RT @snotforprofit: A good topic for you charityfolks – Today?s #smNPchat is donor-centric fundraising: http://ow.ly/38MMT
2:51 pm mindsondesign: RT @snotforprofit: A good topic for you marketing folks – Today?s #smNPchat theme is donor-centric fundraising: http://ow.ly/38MMT
2:54 pm pammcallister: Raising money? Today?s #smNPchat with @PamelaGrow is on donor-centric fundraising http://ow.ly/38Eyy
3:30 pm Socialnicole: RT @PamelaGrow: Today’s #smNPchat on Twitter topic of “just what IS #donor -centric #fundraising ?” Noon EST. http://fb.me/KP1Gcc4x #nptalk
3:47 pm GailPerrync: Check out @PamelaGrow‘s #smNPchat: What’s donor centered fundraising really about anyway? http://ow.ly/38PzX
3:54 pm SandyRees: RT @GailPerrync Check out @PamelaGrow‘s #smNPchat: What’s donor centered fundraising really about anyway? http://ow.ly/38PzX
4:00 pm seattledrury: RT @GailPerrync: Check out @PamelaGrow‘s #smNPchat: What’s donor centered fundraising really about anyway? http://ow.ly/38PzX
4:00 pm desireeadaway: RT @GailPerrync: Check out @PamelaGrow‘s #smNPchat: What’s donor centered fundraising really about anyway? http://ow.ly/38PzX
4:39 pm agentjenlove: RT @SandyRees: RT @GailPerrync Check out @PamelaGrow‘s #smNPchat: What’s donor centered fundraising really about anyway? http://ow.ly/38PzX
4:57 pm cheritatweets: RT @PamelaGrow Today’s #smNPchat is on the topic of “just what IS donor-centric fundraising?” Noon EST. Join us! http://fb.me/KP1Gcc4x
5:00 pm wildwomanfund: Today?s #smNPchat is on donor-centric fundraising | Please spread the word http://ht.ly/38PJd
5:03 pm PamelaGrow: Hi everyone and welcome to the Twitter chat for marketing and fundraising for the small nonprofit organization. #smNPchat
5:04 pm GordonJayFrost: RT @PamelaGrow #smNPchat is on the topic of “just what IS donor-centric fundraising?” Noon EST. Join us! http://fb.me/KP1Gcc4x #smNPchat
5:04 pm PamelaGrow: On a call & late getting started – sorry! #smNPchat
5:05 pm PamelaGrow: Today?s topic is ?Just what IS donor-centered fundraising anyway??? #smNPchat
5:05 pm PamelaGrow: If you?re new to Twitter chats, I highly recommend using a tool to access these chats, like TweetChat. #smNPchat
5:05 pm BargainsGroup: RT @wildwomanfund: Today?s #smNPchat is on donor-centric fundraising | Please spread the word http://ht.ly/38PJd
5:05 pm PamelaGrow: Please introduce yourself, along with your organization & what you?re hoping to learn. #smNPchat
5:06 pm Nonprofit_Mo: RT @wildwomanfund: Today?s #smNPchat is on donor-centric fundraising | Please spread the word http://ht.ly/38PJd
5:08 pm JSchreifels: Jeff Schreifels, Senior Partner, Veritus Group. Want to know what you all think. #smNPchat
5:08 pm PamelaGrow: I?m Pamela Grow, nonprofit consultant, author and a big believer in working SMARTER, not harder. WELCOME! #smNPchat
5:08 pm KimberleyCanada: Taking part in a twitter chat for half an hour. Join in and talk about what it means to be donor centred. #smNPchat
5:08 pm PamelaGrow: One more thing: Please remember to add #smNPchat hashtag on your tweets for this chat. #smNPchat
5:09 pm JForTheMoney: Wish I could be at #smNPchat today….
5:09 pm GordonJayFrost: I’m hear to learn how others define “donor centric” and how they find that center, esp. since it’s a moving target! #smNPchat
5:09 pm jmknc: Employee w/small arts nonprofit in Raleigh, NC (http://bit.ly/2WAJGe), interested in new fundraising ideas and strategies. #smNPchat
5:09 pm KimberleyCanada: Hi – I’m Kimberley from Canada. :-/ Dir. Dev for @OntarioNature Can only stay for 30 minutes but looking forward to chatting #smNPchat
5:11 pm GordonJayFrost: Oops! Make that, “I’m here” to hear… 🙂 #smNPchat
5:11 pm JForTheMoney: …and I have a new blog post on donor-centric indoor and outdoor voice http://ht.ly/38Tr7 #smNPchat
5:11 pm PamelaGrow: Welcome Kimberley – so glad that you’re here. Your blog posting was what got me thinking of this topic. #smNPchat
5:11 pm LeslieatHope: Taking part in twitter chat. #smNPchat #smNPchat
5:12 pm PamelaGrow: @jmknc @GordonJayFrost Welcome Jamie and Jay! #smNPchat
5:13 pm PamelaGrow: Okay, I’ll start out. Kimberley, what does “donor-centric” fundraising mean to you? #smNPchat
5:13 pm PamelaGrow: @LeslieatHope Thanks for joining us Leslie. #smNPchat
5:13 pm jwallacewriter: I’m Joanne Wallace, also from Canada. Freelance writer devoted to creating donor-centric written materials. #smNPchat
5:13 pm LeslieatHope: Leslie from Dallas. CDO for Hope Cottage, nonprofit adoption agency, dept of 1 #smNPchat
5:13 pm KimberleyCanada: That kind of mistake is so reassuring for me Jay! Thx. RT @GordonJayFrost: Oops! Make that, “I’m here” to hear… 🙂 #smNPchat
5:13 pm npquarterly: Be more donor centric, writes Simone Joyaux. #smNPchat http://bit.ly/bOsHAS
5:14 pm PamelaGrow: @jwallacewriter Welcome Joanne. #smNPchat
5:15 pm KimberleyCanada: Wow. that is great to know. RT @PamelaGrow: Okay, I’ll start out. Kimberley, what does “donor-centric” fundraising mean to you? #smNPchat
5:15 pm PamelaGrow: When I think of it in terms of advertising/marketing, I think of DIRECT marketing, which is very dif than traditionl marketing. #smNPchat
5:16 pm KimberleyCanada: What do you all think it really means to practice ‘donor centred’ fundraising? #smNPchat
5:16 pm PamelaGrow: @npquarterly Love Simone Joyaux’ materials. Thanks. #smNPchat
5:16 pm KimberleyCanada: How would you measure ‘donor centred’ fundraising. #smNPchat
5:17 pm htoby: Listen to the why your donors give. Develop communications that give them what they want. Not just asking for $ #smNPchat
5:17 pm Miss_Merse: I think it is not assuming that you have all the answers and listening to the donor. #smNPchat – Hi i’m Jackie, also from Canada
5:18 pm PamelaGrow: Is it just me or is TweetChat very slow today? #smNPchat
5:18 pm PhilanthropyInk: @PamelaGrow Do you consider direct marketing to be donor-centric? #smNPchat
5:18 pm PamelaGrow: Celebrating your donor as the hero. #smNPchat
5:19 pm gordonmichie: @KimberleyCanada #smNPchat #LTVLab10 begin to measure the life time value
5:19 pm JSchreifels: one way is to measure attrition rates. IF they are going up, you have a problem. #smNPchat
5:19 pm KimberleyCanada: Yes. very. Sadly I need to go in ten min.RT @PamelaGrow: Is it just me or is TweetChat very slow today? #smNPchat
5:20 pm JSchreifels: Molasses #smNPchat
5:20 pm jwallacewriter: Donors don’t care so much about what we do. They care about what they can do through us. Donor-centric is remembering this. #smNPchat
5:20 pm GordonJayFrost: Cygnus says there are 3 ways to prevent significant donor attrition and that these are the definition of ?donor-centered.? #smNPchat
5:20 pm KimberleyCanada: What is that? #LTVLab? RT @gordonmichie: @KimberleyCanada #smNPchat #LTVLab10 begin to measure the life time value
5:20 pm htoby: @KimberleyCanada I think it is beyond the dollars but engagement with your message and how many people share it in their networks #smNPchat
5:20 pm JSchreifels: @PhilanthropyInk Yes, absolutely. #smNPchat
5:21 pm GordonJayFrost: 1. prompt, meaningful acknowledgment of their gifts #smNPchat
5:21 pm GordonJayFrost: 2. reassurance that their gifts will be directed as donors intend #smNPchat
5:21 pm PamelaGrow: @PhilanthropyInk I was comparing it. It is focused on the customer/buyer’s wants. #smNPchat
5:21 pm GordonJayFrost: 3. meaningful results on their gifts at work, before they are asked for another contribution #smNPchat
5:22 pm PamelaGrow: RT @gordonmichie: @KimberleyCanada #smNPchat #LTVLab10 begin to measure the life time value #smNPchat
5:22 pm PamelaGrow: RT @htoby: Listen to the why your donors give. Develop communications that give them what they want. Not just asking for $ #smNPchat
5:22 pm PhilanthropyInk: Yes! RT @jwallacewriter: Donors don’t care so much about what we do. They care about what they can do through us. #smNPchat
5:22 pm jwallacewriter: Yeah; super slow here too. Thought it was just me! #smNPchat
5:23 pm LeslieatHope: @PamelaGrow – I was just thinking the exact same thing (tweetchat being slow) #smNPchat
5:23 pm PamelaGrow: @GordonJayFrost … and yet stewardship is often an afterthought. (Love the Burk stuff) #smNPchat
5:24 pm KimberleyCanada: Measuring engagement. @htoby – that is interesting. How many donors take the time to write back to you when they send in donation? #smNPchat
5:24 pm palmtree78: Donor-centric is about providing opportunities for everyone to give in the best way that they can #smNPchat
5:24 pm SylvieinToronto: I just realized what time it is and have come up for air – have I missed #smNPchat ?
5:25 pm PamelaGrow: @PhilanthropyInk @jwallcewriter – YES! Absolutely! #smNPchat
5:25 pm KimberleyCanada: I’m frustrated b/c I think our entire sector is using ‘donor centred’ as a sort of jargon and we aren’t really doing it. #smNPchat
5:25 pm palmtree78: This includes a strategy to actively engage younger donors #smNPchat
5:25 pm wanderscholar: #FF First time joining #smnpchat ! We provide learning opportunities to low-income kids &seeking to grow our SM presence! What’s the topic?
5:25 pm JSchreifels: Non-profits need to understand that half of their mission is to their donors. that means finding out their passion. #smNPchat
5:25 pm NPCultivation: Good chat going on right now re: donors #smNPchat
5:26 pm PamelaGrow: RT @palmtree78: Donor-centric is about providing opportunities for everyone to give in the best way that they can #smNPchat
5:26 pm KimberleyCanada: What I LOVE LOVE LOVE about small orgs is that you can really see things at a micro level and improvement is easier to implement. #smNPchat
5:26 pm PamelaGrow: @KimberleyCanada EXACTLY (sort of jargon/not really doing it) #smNPchat
5:26 pm JSchreifels: @KimberleyCanada This is true. I see it everyday with NPO’s. #smNPchat
5:26 pm PhilanthropyInk: #smNPchat Make donors feel like they are a part of the solution and SHOW them how they have impact.
5:26 pm GordonJayFrost: @palmtree78 True! And donors of color, and women, and new immigrants, etc. #smNPchat
5:26 pm PamelaGrow: @wanderscholar Donor-centric fundraising – & wecome #smNPchat
5:27 pm edaconsulting: RT @NPCultivation: Good chat going on right now re: donors #smNPchat
5:27 pm Thrifting4Good: RT @NPCultivation: Good chat going on right now re: donors #smNPchat
5:27 pm SageNonprofit: Good chat on engaging donors #smNPchat
5:28 pm PamelaGrow: RT @KimberleyCanada: What I LOVE LOVE LOVE about small orgs | True – there are pluses to working w/ small orgs 🙂 #smNPchat
5:28 pm PhilanthropyInk: #smNPchat Being donor-centric is also about working w/donors to meet their needs. Not forcing a square peg in to a round hole.
5:28 pm GordonJayFrost: @PamelaGrow @palmtree So how do you determine what is “the best way they can” since we must usually ask in order for them to give? #smNPchat
5:29 pm KimberleyCanada: I believe our job is to represent the donor within our org. At every meeting, in everything we do. Are we spending their $ well. #smNPchat
5:29 pm jeffgignac: Great chat going on right now on donor centric fundaising. Use the hashtag #smnpchat and join in!
5:29 pm PamelaGrow: Let me ask a question: how much attention do you give to your thank you letters? #smNPchat
5:29 pm GordonJayFrost: @KimberleyCanada Yes! #smNPchat
5:30 pm wanderscholar: RT @PhilanthropyInk: #smNPchat Make donors feel like they are a part of the solution and SHOW them how they have impact.
5:30 pm JSchreifels: Donors are not ATM machines. They are people who want to give based on what they are passionate about. #smNPchat
5:30 pm KimberleyCanada: @RobHatch exactly. that’s why we need to push and to really ask: What does it mean to be ‘donor centred’ & reply in concrete terms #smNPchat
5:31 pm GordonJayFrost: Anyone use surveys to determine how donors want to be involved? Any other tools? #smNPchat
5:31 pm JSchreifels: If you can match a donor’s passion with your mission, you will be a donor centric organization. #smNPchat
5:31 pm PamelaGrow: RT @KimberleyCanada: I believe our job is to represent the donor within our org. At every meeting, in everything we do. #smNPchat
5:32 pm GordonJayFrost: @PamelaGrow Good question. And electronic & social media acknowledgements, too! #smNPchat
5:32 pm jwallacewriter: YES! RT @JSchreifels: Non-profits need to understand half their mission is to their donors. That means finding their passion. #smNPchat
5:32 pm KimberleyCanada: @PamelaGrow A lot. We have a new & pretty complex protocol for it. Still working it out but all staff are onside. Incl. CEO #smNPchat
5:32 pm palmtree78: @GordonJayFrost e.g., by encouraging young people to pay their pledge in installments rather than all at once #smNPchat
5:33 pm LeslieatHope: re: thank you ltrs. ALOT of attention. Everyone get the receipt letter signed by CEO AND handwritten note from me. Small org #smNPchat
5:33 pm JSchreifels: @GordonJayFrost Not a good way to measure, because people say one thing, but do another. #smNPchat
5:33 pm GordonJayFrost: @JSchreifels And perhaps to allow your donors/stakeholders to help interpret and implement that mission over time, too! #smNPchat
5:33 pm wanderscholar: @PamelaGrow #smnpchat thank you!
5:33 pm htoby: @GordonJayFrost I would recommend polls in your emails and webpages. Also start listening in social media to understand interests #smNPchat
5:34 pm palmtree78: RT @JSchreifels Donors are not ATM machines. They are people who want to give based on what they are passionate about. #smNPchat
5:34 pm wanderscholar: Donor-centric is finding the happy medium of what donors need to feel they made a change while meeting org. Goals of fundraising #smnpchat
5:34 pm JSchreifels: @jwallacewriter when I tell that to NPO’s they look dumbfounded. Seriously. #smNPchat
5:35 pm ryann: #smNPchat donor-centric: 1) focusing on cultivating the relationship, not just the transaction, 2) not being a top-down org, 3) listening.
5:35 pm GordonJayFrost: @JSchreifels Alternatives? I understand your point. But we can’t guess either… #smNPchat
5:35 pm PamelaGrow: RT @htoby: @GordonJayFrost I would recommend polls in your emails and webpages. Also start listening in social media #smNPchat
5:35 pm wanderscholar: RT @jeffgignac: Great chat going on right now on donor centric fundaising. Use the hashtag #smnpchat and join in!
5:35 pm JSchreifels: @GordonJayFrost Yes, perhaps. #smNPchat
5:36 pm SouthieJ: RT @GordonJayFrost: Cygnus says there are 3 ways to prevent significant donor attrition and that these are the definition of ?donor-centered.? #smNPchat
5:36 pm SouthieJ: RT @GordonJayFrost: 1. prompt, meaningful acknowledgment of their gifts #smNPchat
5:36 pm PamelaGrow: RT @JSchreifels: If you can match a donors passion with your mission, you will be a donor centric organization. #smNPchat
5:36 pm SouthieJ: RT @GordonJayFrost: 2. reassurance that their gifts will be directed as donors intend #smNPchat
5:36 pm SouthieJ: RT @GordonJayFrost: 3. meaningful results on their gifts at work, before they are asked for another contribution #smNPchat
5:36 pm GordonJayFrost: @LeslieatHope Jerry Panas says every contributor over $100 should get a call. I agree. A great way to thank and to learn more! #smNPchat
5:37 pm KimberleyCanada: Oh – I forgot – our telephone fundraiser has been asked to also do a quality check at the end of calls. Seems to be going well. #smNPchat
5:37 pm JSchreifels: @GordonJayFrost Well, I would test, test and test new things…until you find out what donors really want to respond to… #smNPchat
5:37 pm palmtree78: Thank you letters are critical! They should also be constantly updated to avoid sending the same letter twice #smNPchat
5:39 pm JSchreifels: @GordonJayFrost well, that depends on how large of an organization you are. You are assuming that donors want to be called. #smNPchat
5:39 pm PhilanthropyInk: @PamelaGrow Tons. I make sure each and every thank you has a personal, hand written msg specific to donor. #smNPchat
5:40 pm JSchreifels: @palmtree78 the ty letter should be directly attributed to the “ask” letter #smNPchat
5:40 pm GordonJayFrost: More suggestions for finding donor “center”: look at what they’ve responded to; screen for affiliations; examine life cycle stage. #smNPchat
5:41 pm LeslieatHope: @GordonJayFrost Also send a followup letter 6 mos. after gift telling them what their gift did. No ask in that letter. #smNPchat
5:41 pm PhilanthropyInk: @PamelaGrow Small org I work w/is calling EVERY donor week of Thanksgiving to show gratitude & is sending hand written ty to all. #smNPchat
5:41 pm GordonJayFrost: @JSchreifels To thank them. Yes. I’ve done that and it does open doors. Any opportunity to talk to a real person is a good one! #smNPchat
5:42 pm JSchreifels: Also, donor-centric may mean you need to leave donors alone and that you respect how THEY want to be communicated with. #smNPchat
5:42 pm PamelaGrow: RT @palmtree78: Thank you letters are critical! They should also be constantly updated to avoid sending the same letter twice #smNPchat
5:43 pm JSchreifels: @GordonJayFrost Yep, good. You can do all this with a good database. This is extremely important. #smNPchat
5:43 pm JSchreifels: @LeslieatHope That seems like a long time to respond. A donor will forget they even gave a gift. #smNPchat
5:43 pm Grant_Writer: RT @PamelaGrow: RT @JSchreifels: If you can match a donors passion with your mission, you will be a donor centric organization. #smNPchat
5:44 pm GordonJayFrost: @PhilanthropyInk Excellent! #smNPchat
5:44 pm LeslieatHope: @GordonJayFrost We call those that give a bit larger amt than that, think I should lower our threshold #smNPchat
5:45 pm GordonJayFrost: @JSchreifels You’re right. But, respectfully, the only way to know is to ask them–and then respect their answer! 🙂 #smNPchat
5:45 pm palmtree78: @JSchreifels Exactly! #smNPchat
5:46 pm JSchreifels: @JSchreifels this is anther good point. You must, must have a good database system. #smNPchat
5:46 pm LeslieatHope: Thinking of setting up “Thank you Thurs.”, set appt for 1 hr to call random donors to say thank you. Anyone else do this? #smNPchat
5:47 pm palmtree78: RT @LeslieatHope Also send a followup letter 6 mos. after gift telling them what their gift did. No ask in that letter. #smNPchat
5:48 pm tracymoavero: When lobbying on Capitol Hill, I always felt a responsibility to represent our donors well. They trust us to be their voice. #smNPchat
5:48 pm JSchreifels: @LeslieatHope great idea. More NPO’s should do this. #smNPchat
5:49 pm tracymoavero: RT @jschreifels: If you can match a donor’s passion with your mission, you will be a donor centric organization. #smNPchat
5:50 pm PhilanthropyInk: Great idea! So important: RT @LeslieatHope: Thinking of setting up Thank you Thurs, set 1 hr to call random donors to say ty. #smNPchat
5:50 pm PamelaGrow: @LeslieatHope I have traditionally set up 30 minutes a day to be on the phone making thank you calls. #smNPchat
5:51 pm PamelaGrow: Here’s a great article I read years ago on thank you calls: http://ow.ly/38VfL #smNPchat
5:52 pm tracymoavero: Being donor-centric includes sharing donor stories with non-fundraising staff. Important feedback loop. #smNPchat
5:52 pm GordonJayFrost: I’m curious: How much actual power do you feel your donors/charitable investors should have in your organizations? #smNPchat
5:52 pm JSchreifels: it’s important to remember…donor’s WANT to give. It’s our responsibility to ask. This too is donor-centric. #smNPchat
5:53 pm LeslieatHope: thanks for all the tips. Gotta run! #smNPchat
5:54 pm JSchreifels: @PamelaGrow Wow, you are a rock star, Pam! #smNPchat
5:54 pm PhilanthropyInk: @tracymoavero Love that – if staff understand why donors give & what is important to the donors, the entire org will succeed. #smNPchat
5:55 pm misschelseajean: RT @PamelaGrow: Here’s a great article I read years ago on thank you calls: http://ow.ly/38VfL #smNPchat
5:55 pm JSchreifels: @tracymoavero YES! Very important! The whole org needs to be focused on donors…remember 50/50! #smNPchat
5:56 pm JSchreifels: @GordonJayFrost Great question…almost a whole session could be devoted to that. I guess you just signed up to lead that one! #smNPchat
5:57 pm johnlepp: @PamelaGrow oh crap did I miss the #smnpchat?
5:59 pm PamelaGrow: Hey, before I forget, our #smNPchat‘s always feature a freebie. Here’s your donor-centered tip sheet: http://ow.ly/38VyP #smNPchat
6:00 pm PamelaGrow: @johnlepp Yes, John you did. #smNPchat
6:00 pm PamelaGrow: http://ow.ly/38VyP It’s a quick pdf download and includes a link to a call I did w/ donor retention expert Lisa Sargent. #smNPchat
6:00 pm JSchreifels: Great job, Pam. #smNPchat
6:00 pm PamelaGrow: RT @JSchreifels: @tracymoavero YES! Very important! The whole org needs to be focused on donors…remember 50/50! #smNPchat
6:00 pm tracymoavero: @gordonjayfrost Tricky. In my issue advocacy orgs, was always hard to narrow focus to a few issues. Donors always had 100 more! #smNPchat
6:01 pm JessicaSadoway: RT @LeslieatHope: Thinking of setting up Thank you Thurs, set 1 hr to call random donors to say ty. #smNPchat #nonprofits
6:01 pm GordonJayFrost: And, speaking of thank you’s, Thank you very much, @PamelaGrow, for another great #smNPchat! So long all… #smNPchat
6:01 pm PamelaGrow: RT @JSchreifels: @PamelaGrow Wow, you are a rock star, Pam! LOL Jeff. Btw, ice cream & doritos work for me. #smNPchat
6:02 pm palmtree78: RT @JSchreifels it’s important to remember…donor’s WANT to give. It’s our responsibility to ask. This too is donor-centric. #smNPchat
6:03 pm PamelaGrow: Thanks to EVERYONE for joining us today – sounds like we could do more on this topic! #smNPchat
6:04 pm JSchreifels: @PamelaGrow hahaha…thought it was funny…”High Donors” #smNPchat
6:04 pm PamelaGrow: Once again, the link to the free donor-centered tip sheet is http://ow.ly/38VyP #smNPchat
6:09 pm tracymoavero: @pamelagrow yes, please! #smNPchat
6:10 pm tracymoavero: RT @pamelagrow: Once again, the link to the free donor-centered tip sheet is http://ow.ly/38VyP #smNPchat
6:26 pm JessicaSadoway: Great 1-pg resource for fundraisers: RT @PamelaGrow Link to the free donor-centered tip sheet is http://ow.ly/38VyP #smNPchat
6:30 pm FundraiserBeth: @PamelaGrow: Thanks for the chat and tip sheet! I couldn’t participate in real time, but loved reading! #smNPchat
6:32 pm PamelaGrow: @JessicaSadoway Thanks Jessica! The call w/ Lisa is worth a listen (despite our mutual giggles & umms 🙂 #smNPchat
6:38 pm JessicaSadoway: @GordonJayFrost Difficult question. I consider all donors an extended advisory board b/c they’re important, but we need final say #smnpchat
7:25 pm ResplendentlyMe: RT @PamelaGrow: Once again, the link to the free donor-centered tip sheet is http://ow.ly/38VyP #smNPchat
8:00 pm achieve_consult: RT @ryann: #smNPchat donor-centric: focusing on cultivating the relationship, not just the transaction, not being a top-down org, listening.
8:15 pm GailPerrync: She’s a total rock star! RT @pamelagrow: RT @JSchreifels: @PamelaGrow Wow, you are a rock star, Pam! #smNPchat
8:36 pm lukebalson: @PamelaGrow What a great chat #smNPchat too bad I missed it. Are there plans for next Friday? thnx @snotforprofit for sharing the link!
10:15 pm GailPerrync: RT @pamelagrow: RT @palmtree78: Thank you letters are critical! Should be constantly updated to avoid sending same letter twice #smNPchat